Mobile Trader

About RJO Mobile Trader

RJO MT is a mobile trading and portfolio management app for Apple and Android devices specifically tailored to the needs of our client base and vast IB network. Featuring a user-friendly interface, RJO MT seamlessly integrates with RJO’s Web OE and Vantage trading platforms to offer real-time trading and position management while providing detailed views into an account’s activity. RJO MT makes it easy to stay abreast of the markets from any location and ensures trading capability is always within reach. RJO MT uses your current WebOE login for access. If you don’t already have a login for WebOE, please request one from your broker or email rjohelp@rjobrien.com if you have any questions.

Key Features Upgrades

  • New and updated user interface
  • Revamped tablet/iPad design
  • New dashboard screen
  • Real-time charts
  • Easy navigation pattern
  • Multi-leg order support
  • Fingerprint/Touch ID authentication support
  • Performance improvements and bug fixes
  • Support for native platforms and features

Download

Get RJO Mobile Trader from one of these app stores.

Apple App Store BadgeGoogle Play Badge

F.A.Q

    RJO Mobile Trader is free if you are an IB, broker, or account holder with RJO. **Market data fees may apply

    Mobile Trader currently works on all Apple iOS devices using iOS 4.3 or greater, and Android devices running version 2.2 or greater. Mobile Trader currently works on tablets running OS versions, but it is not specifically designed for their screen size. RJO will be addressing enhancements for tablet devices in a future release.

    Mobile Trader is available in the Apple app store and Google Play app store. Mobile Trader can be found by searching for ‘RJO’. Alternatively, specific versions can be reached through these links:

    Mobile Trader uses the same login as RJO WebOE. If you don’t have a WebOE login or don’t remember the username and password details, you will need to request one. If you are opening a new account with RJO, Mobile Trader can be enabled at the same time as all other RJO web access. You can log in to Mobile Trader and WebOE at the same time, or multiple mobile devices at the same time (phone and tablet).

    Mobile Trader can be deleted like any other application on your device. The app itself stores no information on the phone other then quote page setup and the user name if ‘Remember User Name’ is turned on, so there is no chance that sensitive information will be left on your device when you remove the app. Moving Mobile Trader to a new device is as simple as installing it on the new device and logging in with your current user name. All account permissions will be identical on the new device, but quote page setups cannot be transferred over.

    Mobile Trader uses 128-bit SSL encryption for all data being transmitted back and forth to the RJO servers. At no point is sensitive information like social security number or Tax ID ever transmitted, and your password is never stored in the application. The app has a session timer that expires with no activity, so if you phone is lost or stolen the app cannot be reopened without your password.

    If you have problems or questions with Mobile Trader, or you need help with the application, please contact mobile support at rjohelp@rjobrien.com. Alternatively, you can contact the RJO help desk as you would with any other application or system. The desk can be reached at rjohelp@rjobrien.com, or at 877-396-9316 during normal daytime market hours.

    Most likely because you are in a bad coverage area for your cell phone. Mobile Trader will work fastest on a wireless connection, but when using your cell network it will perform poorly on a bad connection.

    • Seamless integration with our current order routing environment using a WebOE login, including a shared order book with our Vantage, WebOE, and RJOConnect systems.
    • Real time quotes from all eligible exchanges, delayed otherwise.
    • Real time Position and balance screens.
    • Easy and intuitive order entry and management.
    • User friendly, easy to learn interface.

    Mobile Trader will continue to be improved upon going forward, with new features and technology based directly on the feedback of our users. If you feel strongly about a specific feature that would make the application better, or if there is something that just doesn’t work for you in the current app, please let us know.

    Mobile Trader uses push notification for fills, rejects, and other order updates. This includes notifications for any orders you enter on Mobile Trader, and soon all orders entered on WebOE as well using the same login. Push notifications can be turned off for Mobile Trader in your notifications settings on your device.

    All top level grid screens on Mobile Trader have ‘pull to refresh’ functionality. To refresh the screen, continue to scroll up past the top record, triggering the pull to refresh functionality. Alternatively you can tap the icon for the screen you are current on to refresh that screen. If you are using a phone in landscape mode, pull to refresh functionality does not work and you will have to use the screen icon refresh method. On detail screens there are refresh buttons on the top right corner of the screen.

    In order to keep communication as light as possible, Mobile Trader currently only requests the top 50 records from your available orders. By default, orders are sorted by activity time, so if you have a large order book and are looking for an order from yesterday or a previous trading session, it may not be there. In order to view anything beyond the most recent 50 records you will need to set a filter with some specific details to search for the order, filtering on product, account, status, order type, etc. Your filter will return the top 50 records that match your filtered values.

    RJO Mobile Trader does not currently support spreads, though we are working to add them into a later release. There are no spread quotes or spread order entry in the current application. You can pull up spread orders and cancel them from your order log, but you will not be able to modify the orders in any other way.

    RJO Mobile Trader is currently administered through WebOE. To change your password, you need to login to https://webtrade.rjobrien.com/access and select the Change Password option from the settings menu.

Questions?

Email us at rjohelp@rjobrien.com